Policies

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New Patients

Our clinic is operating at full capacity. However, from time to time we are able to take on new patients. We operate a waiting list - if you wish to be added to it please fill in THIS FORM (a paper copy is available at the front desk). If a slot opens up we will call you. Thank you.

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Child Safety

Our child first policy is available at the front office - please ask

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Health and Safety

Our policy is available at the front desk - please ask

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Prices

Our price list is posted in the waiting room - please ask if any clarification needed. 'Follow up consultation' refers to a consult for the same issue within 3 weeks.

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Complaints/Feedback

We welcome same and see it as a valuable way to improve the clinic. We ask that you write a letter and hand it in at reception, marked for the attention of the 'practice manager'. We will get back to you within a week. If for any reason you do not wish to do that, please feel free to ring the practice and ask for one of the managing partners - Dr Laffan or Dr Wuczynska.

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Data Protection

We adhere to GDPR legislation. Please ask at the front office for detailed GDPR policy issues. Please note that medical records are subject to several pieces of legislation, not just GDPR.